Client Reviews

Spotlight on Satisfaction

Glowing Endorsements for Northern Outdoor Lighting

Discover what makes Northern Outdoor Lighting the premier choice for outdoor lighting solutions and more through the words of those we’ve worked with. Our seasoned design professionals and craftspeople take great pride in their work, and the positive feedback they regularly receive for it. The following reviews help highlight our commitment to consistently delivering flawless results and exceptional customer experiences.

  • I would like to acknowledge Bill Knowles of Northern Outdoor Lights for the wonderful service he has provided us. He is very professional and easy to work with. The quality of his work is excellent. The improvements made to our outdoor lighting have really highlighted and accentuated our home. We enjoy working with Bill and greatly appreciate his expertise and thoroughness. We would highly recommend Northern Outdoor Lighting!

    Marisa D.

  • What a great experience all around. These guys are pros.  They did great work and were flexible in working with me to maximize my spend while helping me to make the right tradeoffs to control the budget. The design work by Steve was fantastic. The install was excellent and the installers even better. Everyone I worked with in this company took great pride in their work and getting it right. In fact, they finished today and could have just walked away, but they noticed that some of the bulbs could be changed to enhance the look, and they did exactly that. They took notes and planned to come back to fix them and make them uniform. I not only recommend these guys, I highly recommend them. Fantastic work and fantastic people. I really enjoyed every single member of their crew and their company. Aces across the board.

    Larry M.

  • Wonderful and prompt customer service. All the technicians are professional, polite and courteous.

    Lori H.

  • Bill Knowles has done three landscape lighting proposals for me, two of which I had him install (15-25 fixtures each). Bill is very knowledgeable about landscape lighting products. He recommends fixtures that are durable and long lasting. He has the experience to know where best to position light fixtures and how to properly wire them. He is confident in his approach, while also easy-going about listening to the owner’s input. His proposals were clear and detailed with product cut sheets provided. He does not usually provide any drawings locating the lighting on a landscape plan, however, if there were a landscape architect involved, I assume they would provide that service. As an architectural designer myself, I was particularly interested in the aesthetics of the lighting, not just their function. Bill delivered two great-looking projects. As for the warranty, it is very generous. After installation Bill returned to adjust light levels with lower wattage bulbs, adjust the timers and replace any faulty bulbs at no charge.

    Houzz Five-Star Review

  • After interviewing a few companies, it was crystal clear that Northern Outdoor Lighting would complete our project with the highest level of quality and service. Our expectations were met and exceeded. Bill Knowles is a true gentleman who arrives on time and is concise and precise in project planning and product detail. His crew was careful, friendly and accommodated all our wishes. We couldn’t be happier with the final outcome that now beautifully accents our property.

    John P.

  • We would absolutely recommend Northern Outdoor Lighting to anyone looking for landscape lighting professionals. Bill listens to your ideas and requests, then takes you through the whole design process. His team is super friendly and very knowledgeable. Bill and his team take pride in their work, take the time to listen and do things right. They follow up after the installation, make sure you’re happy with the way things turned out and make any necessary adjustments. We couldn’t be happier with the job they did.

    Andre L.

  • Bill and his crew did a fantastic job on my lighting project. I hired Northern Outdoor Lighting to install some landscape lights (11 fixtures) for my front yard and it has made a world of difference to the look of our home at night. Bill is very easy to work with. When I got home, I couldn’t even tell that he and his crew were there. The types of fixtures that were used are all high quality and look great. I can’t recommend them enough. I’m pretty hard to please when it comes to home improvement projects, and Northern Outdoor Lighting exceeded my expectations. Thank you.

    Michael P.

  • Northern Outdoor Lighting provided outdoor lighting for our garden in Cambridge, MA. I called all of their references before we hired them. All of the people I spoke with gave Bill Knowles glowing references. As much as I was skeptical, it was the best decision we made to hire Northern Outdoor Lighting! Bill and his team worked quickly and efficiently. They came back at least twice to tweak the color temperature of the lamps and to add some additional lights. Our garden was transformed!

    Houzz Five-Star Review

  • With experience as a professional landscaper, Bill has a true sense and vision of how to illuminate an outdoor scene. His knowledge is a true resource for every project. His team was a pleasure to work with when we were confronted with tight schedules and fixed budgets.  Northern Outdoor Lighting earns my highest recommendation as the premiere outdoor lighting expert in New England.

    Houzz Five-Star Review

  • Northern Outdoor Lighting really listened to what we were looking for in our outdoor space. The lighting that they recommended is perfect. Two years later we are still thrilled with it. The installers were so professional and made sure we understood how everything worked in the event that we wanted to change timers, etc.  They followed up with us a year later to see if we were still satisfied with the project. I wish all contractors interacted as professionally as this group. I cannot say enough positive things. The whole experience was easy, and we love our outdoor space.

    Jennifer P.

  • I was extremely pleased with the outdoor lighting which Bill and his staff installed at my home in Florida. Since Florida is not my permanent residence, I dealt with Bill only via phone and email. He was extremely professional and made suggestions to enhance the lighting at my home.

    Joan O.

  • Bill and his crew were wonderful to work with. The process was smooth and easy. Bill returned my initial call quickly and we were able to set up a date for him to look at the project. Bill came out once to look at the work, then came out again for a follow up and explanation of the estimate. The paperwork was all sent by email and was done in a very timely manner. We even had the option to pay online, which was great for us. Once the project was booked, Bill and his crew came out to set up the lighting. Every member of the team was extremely professional and cleaned up all the supplies. We are thrilled with the final project, and we highly recommend working with Bill. He is extremely knowledgeable and very pleasant to deal with.

    Lisa D.

  • I saw Bill’s work initially on a newly renovated house on Bacon St. in Winchester.

    I really like how efficient and professional Bill’s process was from start to finish. He is extremely knowledgeable in landscape lighting and design. I am very particular, and he is an excellent listener. I believe in doing things right the first time, and Bill was the right hire. He installed top of the line landscape light fixtures at a fair value for the quality of workmanship and product. He is also a man of his word. He came back to do an annual review of my property and fixed a couple of broken fixtures that were probably caused by my landscapers weedwhackers. I would highly recommend Bill.

    Landscape lighting really changes the look of your house. I see it as an intelligent investment akin to Lasik eye surgery, meaning: you do not necessarily need it, but once you go ahead and do it you are really happy with the result.

    Houzz Five-Star Review

  • Bill and his team are great. We felt that he was competent and experienced in giving us good advice. The project turned out beautifully. We had done another lighting project with our landscapers previously, who charged us much more, had little advice to offer and said that they cannot drill into our retaining walls to install lights. Bill said that it was not a problem to install lights in retaining walls, did so without a problem and gave us a beautiful result.

    Sharon S.

  • The service was great. It was a great company. They did great work. I recommend them to anybody. They were reliable and dependable.

    Kevin R.