Client Reviews

Spotlight on Satisfaction

Glowing Endorsements for Northern Outdoor Lighting

Discover what makes Northern Outdoor Lighting the premier choice for outdoor lighting solutions and more through the words of those we’ve worked with. Our seasoned design professionals and craftspeople take great pride in their work, and the positive feedback they regularly receive for it. The following reviews help highlight our commitment to consistently delivering flawless results and exceptional customer experiences.

  • Bill and his crew did a fantastic job on my lighting project. I hired Northern Outdoor Lighting to install some landscape lights (11 fixtures) for my front yard and it has made a world of difference to the look of our home at night. Bill is very easy to work with. When I got home, I couldn’t even tell that he and his crew were there. The types of fixtures that were used are all high quality and look great. I can’t recommend them enough. I’m pretty hard to please when it comes to home improvement projects, and Northern Outdoor Lighting exceeded my expectations. Thank you.

    Michael P.

  • Wonderful and prompt customer service. All the technicians are professional, polite and courteous.

    Lori H.

  • Bill and his crew were wonderful to work with. The process was smooth and easy. Bill returned my initial call quickly and we were able to set up a date for him to look at the project. Bill came out once to look at the work, then came out again for a follow up and explanation of the estimate. The paperwork was all sent by email and was done in a very timely manner. We even had the option to pay online, which was great for us. Once the project was booked, Bill and his crew came out to set up the lighting. Every member of the team was extremely professional and cleaned up all the supplies. We are thrilled with the final project, and we highly recommend working with Bill. He is extremely knowledgeable and very pleasant to deal with.

    Lisa D.

  • I saw Bill’s work initially on a newly renovated house on Bacon St. in Winchester.

    I really like how efficient and professional Bill’s process was from start to finish. He is extremely knowledgeable in landscape lighting and design. I am very particular, and he is an excellent listener. I believe in doing things right the first time, and Bill was the right hire. He installed top of the line landscape light fixtures at a fair value for the quality of workmanship and product. He is also a man of his word. He came back to do an annual review of my property and fixed a couple of broken fixtures that were probably caused by my landscapers weedwhackers. I would highly recommend Bill.

    Landscape lighting really changes the look of your house. I see it as an intelligent investment akin to Lasik eye surgery, meaning: you do not necessarily need it, but once you go ahead and do it you are really happy with the result.

    Houzz Five-Star Review

  • I was extremely pleased with the outdoor lighting which Bill and his staff installed at my home in Florida. Since Florida is not my permanent residence, I dealt with Bill only via phone and email. He was extremely professional and made suggestions to enhance the lighting at my home.

    Joan O.

  • I have worked with Northern Outdoor Lighting on many projects, from small house lighting additions to full low-voltage landscape lighting installations. Bill and his highly skilled team are professionals through and through. They provide a superior experience to any other landscape lighting professionals in the New England region. Northern Outdoor Lighting is my first and last call for exterior lighting needs on any property or project I am involved in!

    Jim L.

  • Always on time and returns messages promptly. Would definitely recommend. Great service and product!

    Colleen C.

  • It was awesome. They were very efficient. They were very honest. They were very knowledgeable. They were very easy to work with.

    Larry G.

  • Northern Outdoor Lighting really listened to what we were looking for in our outdoor space. The lighting that they recommended is perfect. Two years later we are still thrilled with it. The installers were so professional and made sure we understood how everything worked in the event that we wanted to change timers, etc.  They followed up with us a year later to see if we were still satisfied with the project. I wish all contractors interacted as professionally as this group. I cannot say enough positive things. The whole experience was easy, and we love our outdoor space.

    Jennifer P.

  • As always, excellent!

    Cathy T.

  • We would absolutely recommend Northern Outdoor Lighting to anyone looking for landscape lighting professionals. Bill listens to your ideas and requests, then takes you through the whole design process. His team is super friendly and very knowledgeable. Bill and his team take pride in their work, take the time to listen and do things right. They follow up after the installation, make sure you’re happy with the way things turned out and make any necessary adjustments. We couldn’t be happier with the job they did.

    Andre L.

  • Northern Outdoor Lighting designed and installed walkway lighting for my home. Extremely thorough and professional. Excellent recommendations, prompt quotation, professional installation, on-time and on-budget. Very good experience, and the lighting looks great

    Houzz Five-Star Review

  • Bill Knowles has done three landscape lighting proposals for me, two of which I had him install (15-25 fixtures each). Bill is very knowledgeable about landscape lighting products. He recommends fixtures that are durable and long lasting. He has the experience to know where best to position light fixtures and how to properly wire them. He is confident in his approach, while also easy-going about listening to the owner’s input. His proposals were clear and detailed with product cut sheets provided. He does not usually provide any drawings locating the lighting on a landscape plan, however, if there were a landscape architect involved, I assume they would provide that service. As an architectural designer myself, I was particularly interested in the aesthetics of the lighting, not just their function. Bill delivered two great-looking projects. As for the warranty, it is very generous. After installation Bill returned to adjust light levels with lower wattage bulbs, adjust the timers and replace any faulty bulbs at no charge.

    Houzz Five-Star Review

  • Wonderful!

    Nancy H.

  • Bill did a wonderful job with our front landscape lighting as well as the lighting in the outdoor kitchen. He suggested the layout of where the lighting would go and recommended the fixtures to use. He did a wonderful job with the installation, and I am very pleased with the results. He is professional and a pleasure to work with.

    Devika K.