Client Reviews

Spotlight on Satisfaction

Glowing Endorsements for Northern Outdoor Lighting

Discover what makes Northern Outdoor Lighting the premier choice for outdoor lighting solutions and more through the words of those we’ve worked with. Our seasoned design professionals and craftspeople take great pride in their work, and the positive feedback they regularly receive for it. The following reviews help highlight our commitment to consistently delivering flawless results and exceptional customer experiences.

  • Wonderful and prompt customer service. All the technicians are professional, polite and courteous.

    Lori H.

  • Northern Outdoor Lighting upgraded our outdated outdoor lighting and added new lighting to enhance the surrounding landscape: a New Hampshire site with mixed woodlands, fern covered fields and banks, and garden areas with many specimen trees. Bill Knowles and his highly professional crew were meticulous in laying underground wiring, selecting appropriate lighting effects and following through with every possible detail, from start to finish. The end result is magical. It is as if the moon were seeping through our trees.  A perfect job, on-time and under budget.

    Charity B.

  • On a whim, I reached out to Bill to design and install the lighting for my wedding last summer. I wanted temporary lights, and he was an expert in permanent. He was excited about the challenge and said that the materials were the same, just a slightly different strategy. I was 100% unprepared for how awesome, professional, cautious, thoughtful and reliable Bill would be about our project, which started as a temporary installation, as I said, and turned into permanent installations all over my parents farm because they loved the lighting so much.

    Bill came up and did several site visits to our home in NH, he listened to my vision for how the lighting would flow at our outdoor wedding on our property, he made his own recommendations as well, which were creative and fun. He showed me sample fixtures and sent through a budget and got to work. For the installation, he came several days in advance of the wedding with a small crew to start putting the lights in place. He wanted to test everything before the day in case anything was wrong. Each day, the property came to life in a way that was unexpected. We’d never had outdoor lighting before and having it wash across the barn, the forest, the bread oven and the gardens was all incredible.

    The event went off beautifully and Bill took all my crazy phone calls. After the main event, my parents decided to make a lot of the lighting permanent and they have enjoyed it ever since. Bill made sure all the wires and such were buried and the property was clean and safe, even when they were temporary, and he did a totally pro installation when they were made permanent. He has taken countless calls from my dad about replacing a bulb or adjusting a light. He is just the nicest person to deal with.

    He never makes anyone feel uninformed, even though many are when it comes to outdoor lighting. I certainly was. He became like a member of our family for the weeks surrounding the biggest day of my life!

    Kate G.

  • Bill Knowles has done three landscape lighting proposals for me, two of which I had him install (15-25 fixtures each). Bill is very knowledgeable about landscape lighting products. He recommends fixtures that are durable and long lasting. He has the experience to know where best to position light fixtures and how to properly wire them. He is confident in his approach, while also easy-going about listening to the owner’s input. His proposals were clear and detailed with product cut sheets provided. He does not usually provide any drawings locating the lighting on a landscape plan, however, if there were a landscape architect involved, I assume they would provide that service. As an architectural designer myself, I was particularly interested in the aesthetics of the lighting, not just their function. Bill delivered two great-looking projects. As for the warranty, it is very generous. After installation Bill returned to adjust light levels with lower wattage bulbs, adjust the timers and replace any faulty bulbs at no charge.

    Houzz Five-Star Review

  • The landscape lighting project went perfectly as planned. Bill Knowles and his team at Northern Outdoor Lighting did a great job with the layout design. Their team is very professional, courteous as well as responsive to all of my follow up questions. I highly recommend them.

    Dave D.

  • Bill and his crew were wonderful to work with. The process was smooth and easy. Bill returned my initial call quickly and we were able to set up a date for him to look at the project. Bill came out once to look at the work, then came out again for a follow up and explanation of the estimate. The paperwork was all sent by email and was done in a very timely manner. We even had the option to pay online, which was great for us. Once the project was booked, Bill and his crew came out to set up the lighting. Every member of the team was extremely professional and cleaned up all the supplies. We are thrilled with the final project, and we highly recommend working with Bill. He is extremely knowledgeable and very pleasant to deal with.

    Lisa D.

  • Bill executed a fantastic lighting job to finish our new outdoor deck and patio project. We had not adequately planned for the lighting beforehand, but Bill came through with some wonderful ideas and insight. He was able to install it without sacrificing the end-product or impacting any of the newly installed stonework, decking or landscaping. His creative ideas were extremely valuable to us. Excellent work and highly recommended!

    Houzz Five-Star Review

  • The service was great. It was a great company. They did great work. I recommend them to anybody. They were reliable and dependable.

    Kevin R.

  • It was fantastic. We’re extremely happy with the result.

    Marylin K.

  • We would absolutely recommend Northern Outdoor Lighting to anyone looking for landscape lighting professionals. Bill listens to your ideas and requests, then takes you through the whole design process. His team is super friendly and very knowledgeable. Bill and his team take pride in their work, take the time to listen and do things right. They follow up after the installation, make sure you’re happy with the way things turned out and make any necessary adjustments. We couldn’t be happier with the job they did.

    Andre L.

  • We found Northern Outdoor Lighting by chance after an online search for contractors in our area. After seeing other homes with outdoor lighting during a recent vacation of ours, we decided to see if it would have the same effect on our home. Bill at Northern Outdoor Lighting made it a reality. The welcoming warm picture that our lighted home now provides at night has added a whole new dimension to our property. Bill was very responsive to our inquiries, and happily and quickly provided an at home visit to discuss options. We decided to have the front of our property lighted. Bill’s team completed the job on schedule with absolutely no evidence of the work that had been done other than the beautiful lighting that our house now has. We are already planning work for the back of our house and will indeed be looking to Northern Outdoor Lighting in the near future. Northern Outdoor Lighting has our highest recommendation and confidence.  A pleasure to work with!

    Thomas D.

  • Highly recommend Northern Outdoor Lighting. We moved into our house about a year ago and there was extensive outdoor lighting. We had no idea where most of the lights were located or the total number of lights throughout the property. Bill inventoried the lighting, then cleaned and repaired all the lights. Our yard has now been restored to its original lighting design. Bill and his partner were punctual, neat and great to work with.

    Houzz Five-Star Review

  • It was awesome. They were very efficient. They were very honest. They were very knowledgeable. They were very easy to work with.

    Larry G.

  • I was extremely pleased with the outdoor lighting which Bill and his staff installed at my home in Florida. Since Florida is not my permanent residence, I dealt with Bill only via phone and email. He was extremely professional and made suggestions to enhance the lighting at my home.

    Joan O.

  • With experience as a professional landscaper, Bill has a true sense and vision of how to illuminate an outdoor scene. His knowledge is a true resource for every project. His team was a pleasure to work with when we were confronted with tight schedules and fixed budgets.  Northern Outdoor Lighting earns my highest recommendation as the premiere outdoor lighting expert in New England.

    Houzz Five-Star Review