Client Reviews
Spotlight on Satisfaction
Glowing Endorsements for Northern Outdoor Lighting
Discover what makes Northern Outdoor Lighting the premier choice for outdoor lighting solutions and more through the words of those we’ve worked with. Our seasoned design professionals and craftspeople take great pride in their work, and the positive feedback they regularly receive for it. The following reviews help highlight our commitment to consistently delivering flawless results and exceptional customer experiences.
Northern Outdoor Lighting upgraded our outdated outdoor lighting and added new lighting to enhance the surrounding landscape: a New Hampshire site with mixed woodlands, fern covered fields and banks, and garden areas with many specimen trees. Bill Knowles and his highly professional crew were meticulous in laying underground wiring, selecting appropriate lighting effects and following through with every possible detail, from start to finish. The end result is magical. It is as if the moon were seeping through our trees. A perfect job, on-time and under budget.
Charity B.
Bill Knowles has done three landscape lighting proposals for me, two of which I had him install (15-25 fixtures each). Bill is very knowledgeable about landscape lighting products. He recommends fixtures that are durable and long lasting. He has the experience to know where best to position light fixtures and how to properly wire them. He is confident in his approach, while also easy-going about listening to the owner’s input. His proposals were clear and detailed with product cut sheets provided. He does not usually provide any drawings locating the lighting on a landscape plan, however, if there were a landscape architect involved, I assume they would provide that service. As an architectural designer myself, I was particularly interested in the aesthetics of the lighting, not just their function. Bill delivered two great-looking projects. As for the warranty, it is very generous. After installation Bill returned to adjust light levels with lower wattage bulbs, adjust the timers and replace any faulty bulbs at no charge.
Houzz Five-Star Review
I hired Bill to replace incandescent lights with LED lights that could be anchored with concrete for the front entrance of our neighborhood. Bill helped identify the ideal lights. They are attractive, energy saving, timer controlled, provide the right amount of light and can be anchored into the ground in a robust way. Bill was prompt in providing a quote, taking care of the work, answering questions and providing assistance. He is professional, knowledgeable, prompt and a pleasure to work with. I am very satisfied with the work, and I highly recommend Bill and his company.
Bob F.
Bill executed a fantastic lighting job to finish our new outdoor deck and patio project. We had not adequately planned for the lighting beforehand, but Bill came through with some wonderful ideas and insight. He was able to install it without sacrificing the end-product or impacting any of the newly installed stonework, decking or landscaping. His creative ideas were extremely valuable to us. Excellent work and highly recommended!
Houzz Five-Star Review
I would like to acknowledge Bill Knowles of Northern Outdoor Lights for the wonderful service he has provided us. He is very professional and easy to work with. The quality of his work is excellent. The improvements made to our outdoor lighting have really highlighted and accentuated our home. We enjoy working with Bill and greatly appreciate his expertise and thoroughness. We would highly recommend Northern Outdoor Lighting!
Marisa D.
I have worked with Bill and Northern Outdoor Lighting to work on several of my professional landscape projects and for my own home. All my experiences have been extremely positive. Over the past couple of years, he has been the best contractor I’ve worked with, so it was a no brainer to use him at my personal house as well. I highly recommend him for all your outdoor lighting needs.
Jon R.
I saw Bill’s work initially on a newly renovated house on Bacon St. in Winchester.
I really like how efficient and professional Bill’s process was from start to finish. He is extremely knowledgeable in landscape lighting and design. I am very particular, and he is an excellent listener. I believe in doing things right the first time, and Bill was the right hire. He installed top of the line landscape light fixtures at a fair value for the quality of workmanship and product. He is also a man of his word. He came back to do an annual review of my property and fixed a couple of broken fixtures that were probably caused by my landscapers weedwhackers. I would highly recommend Bill.
Landscape lighting really changes the look of your house. I see it as an intelligent investment akin to Lasik eye surgery, meaning: you do not necessarily need it, but once you go ahead and do it you are really happy with the result.
Houzz Five-Star Review
The service was great. It was a great company. They did great work. I recommend them to anybody. They were reliable and dependable.
Kevin R.
I have worked with Northern Outdoor Lighting on many projects, from small house lighting additions to full low-voltage landscape lighting installations. Bill and his highly skilled team are professionals through and through. They provide a superior experience to any other landscape lighting professionals in the New England region. Northern Outdoor Lighting is my first and last call for exterior lighting needs on any property or project I am involved in!
Jim L.
Northern Outdoor Lighting provided outdoor lighting for our garden in Cambridge, MA. I called all of their references before we hired them. All of the people I spoke with gave Bill Knowles glowing references. As much as I was skeptical, it was the best decision we made to hire Northern Outdoor Lighting! Bill and his team worked quickly and efficiently. They came back at least twice to tweak the color temperature of the lamps and to add some additional lights. Our garden was transformed!
Houzz Five-Star Review
On a whim, I reached out to Bill to design and install the lighting for my wedding last summer. I wanted temporary lights, and he was an expert in permanent. He was excited about the challenge and said that the materials were the same, just a slightly different strategy. I was 100% unprepared for how awesome, professional, cautious, thoughtful and reliable Bill would be about our project, which started as a temporary installation, as I said, and turned into permanent installations all over my parents farm because they loved the lighting so much.
Bill came up and did several site visits to our home in NH, he listened to my vision for how the lighting would flow at our outdoor wedding on our property, he made his own recommendations as well, which were creative and fun. He showed me sample fixtures and sent through a budget and got to work. For the installation, he came several days in advance of the wedding with a small crew to start putting the lights in place. He wanted to test everything before the day in case anything was wrong. Each day, the property came to life in a way that was unexpected. We’d never had outdoor lighting before and having it wash across the barn, the forest, the bread oven and the gardens was all incredible.
The event went off beautifully and Bill took all my crazy phone calls. After the main event, my parents decided to make a lot of the lighting permanent and they have enjoyed it ever since. Bill made sure all the wires and such were buried and the property was clean and safe, even when they were temporary, and he did a totally pro installation when they were made permanent. He has taken countless calls from my dad about replacing a bulb or adjusting a light. He is just the nicest person to deal with.
He never makes anyone feel uninformed, even though many are when it comes to outdoor lighting. I certainly was. He became like a member of our family for the weeks surrounding the biggest day of my life!
Kate G.
As always, excellent!
Cathy T.
Highly recommend Northern Outdoor Lighting. We moved into our house about a year ago and there was extensive outdoor lighting. We had no idea where most of the lights were located or the total number of lights throughout the property. Bill inventoried the lighting, then cleaned and repaired all the lights. Our yard has now been restored to its original lighting design. Bill and his partner were punctual, neat and great to work with.
Houzz Five-Star Review
The landscape lighting project went perfectly as planned. Bill Knowles and his team at Northern Outdoor Lighting did a great job with the layout design. Their team is very professional, courteous as well as responsive to all of my follow up questions. I highly recommend them.
Dave D.
Bill and his team are great. We felt that he was competent and experienced in giving us good advice. The project turned out beautifully. We had done another lighting project with our landscapers previously, who charged us much more, had little advice to offer and said that they cannot drill into our retaining walls to install lights. Bill said that it was not a problem to install lights in retaining walls, did so without a problem and gave us a beautiful result.
Sharon S.