Client Reviews
Spotlight on Satisfaction
Glowing Endorsements for Northern Outdoor Lighting
Discover what makes Northern Outdoor Lighting the premier choice for outdoor lighting solutions and more through the words of those we’ve worked with. Our seasoned design professionals and craftspeople take great pride in their work, and the positive feedback they regularly receive for it. The following reviews help highlight our commitment to consistently delivering flawless results and exceptional customer experiences.
I was extremely pleased with the outdoor lighting which Bill and his staff installed at my home in Florida. Since Florida is not my permanent residence, I dealt with Bill only via phone and email. He was extremely professional and made suggestions to enhance the lighting at my home.
Joan O.
I have worked with Northern Outdoor Lighting on many projects, from small house lighting additions to full low-voltage landscape lighting installations. Bill and his highly skilled team are professionals through and through. They provide a superior experience to any other landscape lighting professionals in the New England region. Northern Outdoor Lighting is my first and last call for exterior lighting needs on any property or project I am involved in!
Jim L.
With experience as a professional landscaper, Bill has a true sense and vision of how to illuminate an outdoor scene. His knowledge is a true resource for every project. His team was a pleasure to work with when we were confronted with tight schedules and fixed budgets. Northern Outdoor Lighting earns my highest recommendation as the premiere outdoor lighting expert in New England.
Houzz Five-Star Review
Bill and his crew did a fantastic job on my lighting project. I hired Northern Outdoor Lighting to install some landscape lights (11 fixtures) for my front yard and it has made a world of difference to the look of our home at night. Bill is very easy to work with. When I got home, I couldn’t even tell that he and his crew were there. The types of fixtures that were used are all high quality and look great. I can’t recommend them enough. I’m pretty hard to please when it comes to home improvement projects, and Northern Outdoor Lighting exceeded my expectations. Thank you.
Michael P.
Northern Outdoor Lighting really listened to what we were looking for in our outdoor space. The lighting that they recommended is perfect. Two years later we are still thrilled with it. The installers were so professional and made sure we understood how everything worked in the event that we wanted to change timers, etc. They followed up with us a year later to see if we were still satisfied with the project. I wish all contractors interacted as professionally as this group. I cannot say enough positive things. The whole experience was easy, and we love our outdoor space.
Jennifer P.
Wonderful!
Nancy H.
On a whim, I reached out to Bill to design and install the lighting for my wedding last summer. I wanted temporary lights, and he was an expert in permanent. He was excited about the challenge and said that the materials were the same, just a slightly different strategy. I was 100% unprepared for how awesome, professional, cautious, thoughtful and reliable Bill would be about our project, which started as a temporary installation, as I said, and turned into permanent installations all over my parents farm because they loved the lighting so much.
Bill came up and did several site visits to our home in NH, he listened to my vision for how the lighting would flow at our outdoor wedding on our property, he made his own recommendations as well, which were creative and fun. He showed me sample fixtures and sent through a budget and got to work. For the installation, he came several days in advance of the wedding with a small crew to start putting the lights in place. He wanted to test everything before the day in case anything was wrong. Each day, the property came to life in a way that was unexpected. We’d never had outdoor lighting before and having it wash across the barn, the forest, the bread oven and the gardens was all incredible.
The event went off beautifully and Bill took all my crazy phone calls. After the main event, my parents decided to make a lot of the lighting permanent and they have enjoyed it ever since. Bill made sure all the wires and such were buried and the property was clean and safe, even when they were temporary, and he did a totally pro installation when they were made permanent. He has taken countless calls from my dad about replacing a bulb or adjusting a light. He is just the nicest person to deal with.
He never makes anyone feel uninformed, even though many are when it comes to outdoor lighting. I certainly was. He became like a member of our family for the weeks surrounding the biggest day of my life!
Kate G.
Bill Knowles has done three landscape lighting proposals for me, two of which I had him install (15-25 fixtures each). Bill is very knowledgeable about landscape lighting products. He recommends fixtures that are durable and long lasting. He has the experience to know where best to position light fixtures and how to properly wire them. He is confident in his approach, while also easy-going about listening to the owner’s input. His proposals were clear and detailed with product cut sheets provided. He does not usually provide any drawings locating the lighting on a landscape plan, however, if there were a landscape architect involved, I assume they would provide that service. As an architectural designer myself, I was particularly interested in the aesthetics of the lighting, not just their function. Bill delivered two great-looking projects. As for the warranty, it is very generous. After installation Bill returned to adjust light levels with lower wattage bulbs, adjust the timers and replace any faulty bulbs at no charge.
Houzz Five-Star Review
Northern Outdoor Lighting designed and installed walkway lighting for my home. Extremely thorough and professional. Excellent recommendations, prompt quotation, professional installation, on-time and on-budget. Very good experience, and the lighting looks great
Houzz Five-Star Review
It was fantastic. We’re extremely happy with the result.
Marylin K.
We are thrilled with our new outside lighting. Start to finish, Northern Outdoor Lighting provided excellent service, including design and installation. I recommend them to anyone interested in stepping up their outdoor lighting.
Ann G.
As always, excellent!
Cathy T.
Bill and his team did an incredible job installing a full lighting plan on our property. Bill came to the house and gave us several quotes until we defined the exact scope of work. He is very knowledgeable and can fit the job to your goals and budget. We uplit the front, including a 100 year old willow. We did the whole back with three feature areas and a suspended lantern setup over my patio. It came out great. His team was very professional. You cannot go wrong with Northern Outdoor.
Kevin G.
Bill executed a fantastic lighting job to finish our new outdoor deck and patio project. We had not adequately planned for the lighting beforehand, but Bill came through with some wonderful ideas and insight. He was able to install it without sacrificing the end-product or impacting any of the newly installed stonework, decking or landscaping. His creative ideas were extremely valuable to us. Excellent work and highly recommended!
Houzz Five-Star Review
Bill and his team are great. We felt that he was competent and experienced in giving us good advice. The project turned out beautifully. We had done another lighting project with our landscapers previously, who charged us much more, had little advice to offer and said that they cannot drill into our retaining walls to install lights. Bill said that it was not a problem to install lights in retaining walls, did so without a problem and gave us a beautiful result.
Sharon S.